FAQs - Fundraising

Frequently asked questions (FAQs) about fundraising and donating to Sustrans.

Child cycling along NCN next to bridge

FAQs on this page

How can I donate?

Thank you so much for wanting to donate to Sustrans! There are many ways you can do this. You might meet one of our Face-to-Face Fundraisers out on the network, or you can donate online, by either making a one-off donation or by  setting up a monthly direct debit. Details of other ways you can donate can be found further down this page.

What fundraising activities do you carry out?

We fundraise in a variety of different ways. Sometimes we will run specific campaigns focussing on one aspect of our work, for example Repair Appeals that raise money to help us repair and maintain the Network. We have a range of online adverts on social media and we run telephone campaigns throughout the year (1). We also run an annual raffle in which prizes can be one (2). Information about some of our latest campaigns can be found on our website (3).

How do my donations get used?

Your donations are incredibly important to our work. Unless otherwise stated as part of the relevant campaign, all our donations are treated as unrestricted funds and get used wherever the need is greatest within our charitable objectives.

Do you employ Face-to-Face Fundraisers?

We have teams of Face-to-Face Fundraisers based in different locations around the country.

You can read all about our Face-to-Face Fundraising activity on this dedicated FAQs page.

How can I pass on feedback about your fundraising activities?

As a charity we are always looking to learn, so we really appreciate receiving feedback of all kind. Please contact our friendly Supporter Care Team using the details at the bottom of this page.

Can I fundraise for Sustrans?

Thank you so much for wanting to fundraise for Sustrans! We'd love your support and would be excited to hear about how you'll be fundraising for us. We recommend setting up a sponsorship page on Just Giving. Alternatively, you can donate your total by sending a cheque to the address below or on our donate page online. However you do it, please do get in touch using the details at the bottom of this page as we'd love to hear from you.

Can I make an in celebration donation?

If you'd like to make a donation in celebration of someone or something, please do so on our donate page online. Your donations are incredibly important to us, thank you so much for supporting us as part of your celebration.

Can I organise an event in aid of Sustrans?

Thank you so much for wanting to organise an event in aid of Sustrans, this sounds really exciting! Please do get in touch with us using the details at the bottom of this page so we can discuss details about the event you want to hold.

How do I make a gift in my will to Sustrans?

Thank you so much for your interest in leaving Sustrans a gift in your will. To find how to do this and who to contact, please follow this link.

Can I make a donation in memory of someone?

Thank you for choosing to donate in memory of someone. Your donation will help us maintain and improve the Network for future generations, a fitting tribute for your loved one. You can make the donation at this page on our website or send us a cheque to the address at the bottom of the page.

Can I donate to you through Payroll Giving?

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme. 

To find out if your employer has signed up to a scheme, please contact your payroll department. There is no minimum or maximum amount you can donate and you can make changes to your donations at any time by contacting your payroll department. Your employers can also match your donations.

Contact the Supporter Care team

Email: supporters@sustrans.org.uk 
Telephone: 0300 303 2604
Post: 2 Cathedral Square, College Green, Bristol, BS1 5DD